docs – hotel.jupical.io

In the hospitality industry, enterprise resource planning (ERP) is essential for optimising operations and business strategies in a variety of settings, such as chain hotels, casinos, and cruise lines. Businesses may improve their forecasting, reduce expenses, respond quickly to opportunities, and report outcomes more efficiently by utilising ERP technology. Hotel management may be revolutionised with ERP software, bringing forth a whole new level of guest experience and daily responsibilities.

The centralised effect, which gives managers a thorough picture of all operational activities, is one of the biggest benefits of putting hospitality ERP software into practice. This is especially advantageous for businesses that have several locations since it promotes increased accuracy and makes it possible to make well-informed decisions that maximise income and performance.

Some of the main areas in which ERP solutions have had a positive impact in the hotel sector are as follows:

Lowering human error and automating repetitive activities.
Instant access to vital operational and financial data.
Operations from the front and back offices are integrated.
Strong reporting features for strategy development and performance analysis.
Enhanced passenger experiences and better client service.

The hotel industry is thought to be an extremely challenging business since it requires 360-degree management of everything from personnel to reputation and guests.Let’s look into features of hotel management ERP software by Jupical:

Features

A wide range of functions are available in hotel management software, many of which are intended to improve client satisfaction and expedite hotel operations. For a closer look at each feature, let's dig deeper:

1. Handles Reservations:

Streamline front desk activities with a user-friendly interface. Handle guest inquiries, bookings, and registrations efficiently.

Dashboard / Room Availability:

In the dashboard, admins can simply view the types of rooms available with the service and amenities guests have added.

In the dashboard, admins can simply view the types of rooms available or reserved for the specified date range.

Room Reservations:

In the reservation section, you can reserve the room of your choice and the facilities you want to add as per requirement of the guests.

As you confirm the reservation, an invoice will be created.

Inquiries:

In the inquiry section, you can enter the details of the guest who wants to make a reservation for the room.

Here you will also have a smart button that shows the availability of the room to ease the process of making a reservation.

2. Housekeeping Service

Under this section, the hotel manager can give the duties / activities to the inspector who is responsible for cleaning the rooms.

Manager can also configure if the said inspector has to see the cleanliness at the time of guest check-in, check-out or daily.

Activities can be configured by the manager and the time so that everyone is engaged in the designated activity.

3. Restaurant Management:

Table Booking:

In the table booking section, managers can book tables of guest’s choice in advance, and that too according to their time.

Order:

In the order section the manager can add the food items that the guest has ordered and can also generate a KOT for the same.

Table Order:

Table order section is a combination of table booking and order section for the people who are not guests in the hotel so it works the same as table booking and order section also generates KOT.

Kitchen Order Ticket:

Kitchen Order Ticket is used to save the information of the guests and their orders which can be used by the hotel manager for further use.

4. reports and reporting

From the below report you can do a basic analysis of your hotel and guests.

States By Reservation Report:

In this report you can see a pivot view which is based on the number of reservations that have been made and their status.

States By Restaurants Report:

In this report you can see a pivot view which is based on the number of reservations that have been made at the restaurant.

Reservation List:

In this report , you will find the details of the guest that has made a reservation in a specific date range.

Room Used maximum:

In this report you can find the details of the room that has been used maximum in a specific date range.

Activity Report (Housekeeping):

In this report you can find the details of all the housekeeping services that have been done in a particular room within a specific date range.

Restaurant Report:

In this report you can find the details of the reservations that are made by multiple guests, along with their total amount and the total orders each guest has given.

Check-in/Check-out :

You can generate a check-in/check-out list of the guests.

5. Configuration

There is a facility for pre-configured settings to streamline repetitive tasks. This includes configuring rooms, services,amenities,activity food items, tables, and floors.

1. Rooms

This allows configuration of rooms i.e. give type and number to room and room types that allows to classify rooms in different categories.

2. Amenity

This allows configuration of different types of amenities and different amenities of a hotel, it allows to configure unit of measurement, type of amenity and price of it.

3. Service

This function is used to configure services that a hotel management can provide and we can manage charges of that service. Service types are used to categorise services.

4. Food Item

Food item menu helps to configure different food items that are available in the restaurant and food item types are used to categorise food in different types.

5. Activity

This function is used to configure day-to-day, check-in and check-out activities in the hotel. With activity types one can categorise these activities.

6. Table

With table functionality one can specify the number of tables and respective capacity for the table.

7. Floor

Floor functionality helps to manage floor number, which is used during room reservation.

6. Financial Management made easy

Invoice Generation:

An invoice is generated based on the types of room is booked and along with that the service and amenities guests have added.

Room Charges:

Room charges vary by the type of room the guest wants.

Workflow

The Hotel Management Software of Jupical provides top to toe features that any Hotel will ever need to seamlessly do all their work:

The NO CODE Multi-Page Website:

By installing Jupical’s Hotel Management Software you will get a full fledged editable website.

Below is a glimpse of the website.

Reservations

Room Availability

Here in this area you can see the status of all the rooms on a specified date range that whether they are available or reserved.

Reservation

Reservation list

Reservation form

Here in this form you can reserve a room by entering your details and by selecting the room of your choice in a specified date range.

Above are the services that you can choose which you wish to have along with room.

In the invoice you will get the total amount for your reservation which includes the rent of the room and the charge of the service you have chosen.

Inquiries

Housekeeping Services

Housekeeping Services list

Housekeeping Services form

In the housekeeping section you can add the details of the room and can also mark the status of the room whether it is clean or dirty.

Here you can also allocate the housekeeping service that you want to do in that room like cleaning,vacuuming etc.

Restaurant

1. Table booking

Table booking list

Table booking form

Here in the table booking section you can book a table of your choice on a specific date for specific hours.

After clicking on create order you can view that order in the Orders menu.

2. Orders

Orders list

Orders form

Generate bill

3. Table order

Table order list

Table order form(With checkbox tick)

Table order form(Without checkbox tick)

4. Kitchen order ticket

Kitchen order ticket list

Kitchen order ticket form

You will see the button Generate KOT in the order and Table order section when you click on it you will be able to see those orders in the Kitchen Order Ticket section.

Reports

1. States by reservation

In this section you can view a report in pivot view based on the number of reservations that are done and the status of it.

States by reservation graph

States by reservation list

States by restaurant

In this section you can view a report in pivot view based on the number of reservations done in the restaurant.

States by restaurant graph

States by restaurant list

Reporting

Hotel Reservation Report

Check In list

In this report you will get the details of the guest that has checked-in in a specified date range

CheckOut

In this report you will get the details of the guest that has checked-out in a specified date range.

Reservation List

In this report you will get the details of the guest that has made a reservation in a specified date range.

Room Used Maximum

In this report you will get the details of the room that has been used maximum in a specified date range.

Activity Reports

In this report you will get the details of all the housekeeping service that has been done in a particular room between a specified date range.

Restaurant Report

In this report you will get the details of the reservations that are done by multiple guests along with their total amount and the total orders each guest has given.

Configuration Menu

Room

Room List

Room Form

Here you can create a new room based on the floor that the room exists in and can also set the price for it.

Here you can view the list of the guests who have reserved this room.

Here in the room details section you can add the various details of the room

In the room amenities you can select the amenities you want with that room.

Room Types

Room Types List

Room Types Form

Here you can Configure the types of rooms you want in your hotel.

Amenities

Amenities List

Amenities Form

Here you can create different types of amenities

Amenity Types

Amenity Type List

Amenity Type Form

Services

Service List

Service Form

Here you can create different types of services.

Service Types

Service Type List

Service Type Form

Activities

Activity List

Activity Form

Here you can create any housekeeping activities of your choice.

Activity Types

Activity Type List

Activity Type Form

Here you can create any housekeeping activity types of your choice.

Food Items

Food Item Kanban View

Food Item List

Food Item Form

Here you can create the food items and set its price according to your choice.

Food Item Types

Food Item Type List

Food Item Type Form

Here you can create food item types of your choice.

Tables

Table List

Table Form

Here you can create tables and set the capacity of that table.

Floor

Floor List

Floor Form

Here you can create a floor if needed.

Overview

Some of the main areas in which ERP solutions have had a positive impact in the hotel sector are as follows:

Lowering human error and automating repetitive activities.
Instant access to vital operational and financial data.
Operations from the front and back offices are integrated.
Strong reporting features for strategy development and performance analysis.
Enhanced passenger experiences and better client service.

Features

Handles Reservations

Streamline front desk activities with a user-friendly interface. Handle guest inquiries, bookings, and registrations efficiently.

Dashboard / Room Availability:

In the dashboard, admins can simply view the types of rooms available with the service and amenities guests have added.

In the dashboard, admins can simply view the types of rooms available or reserved for the specified date range.

Room Reservations:

In the reservation section, you can reserve the room of your choice and the facilities you want to add as per requirement of the guests.

As you confirm the reservation, an invoice will be created.

Inquiries:

In the inquiry section, you can enter the details of the guest who wants to make a reservation for the room.

Here you will also have a smart button that shows the availability of the room to ease the process of making a reservation.

Housekeeping Service:

Under this section, the hotel manager can give the duties/activities to the inspector who is responsible for cleaning the rooms.

Manager can also configure if the said inspector has to see the cleanliness at the time of guest check-in, check-out or daily.

Activities can be configured by the manager and the time so that everyone is engaged in the designated activity.

Restaurant Management:

Table Booking:

In the table booking section, managers can book tables of guest’s choice in advance, and that too according to their time.

Order:

In the order section the manager can add the food items that the guest has ordered and can also generate a KOT for the same.

Table Order:

Table order section is a combination of table booking and order section for the people who are not guests in the hotel so it works the same as table booking and order section also generates KOT.

Kitchen Order Ticket:

Kitchen Order Ticket is used to save the information of the guests and their orders which can be used by the hotel manager for further use.

Reports and Reporting

From the below report you can do a basic analysis of your hotel and guests.

States By Reservation Report:

In this report you can see a pivot view which is based on the number of reservations that have been made and their status.

States By Restaurants Report:

In this report you can see a pivot view which is based on the number of reservations that have been made at the restaurant.

Reservation List:

In this report, you will find the details of the guest that has made a reservation in a specific date range.

Room Used maximum:

In this report you can find the details of the room that has been used maximum in a specific date range.

Activity Report (Housekeeping):

In this report you can find the details of all the housekeeping services that have been done in a particular room within a specific date range.

Restaurant Report:

In this report you can find the details of the reservations that are made by multiple guests, along with their total amount and the total orders each guest has given.

Check-in/Check-out :

You can generate a check-in/check-out list of the guests.

Configuration

There is a facility for pre-configured settings to streamline repetitive tasks. This includes configuring rooms, services,amenities,activity food items, tables, and floors.

Rooms

This allows configuration of rooms i.e. give type and number to room and room types that allows to classify rooms in different categories.

Amenity

This allows configuration of different types of amenities and different amenities of a hotel, it allows to configure unit of measurement, type of amenity and price of it.

Service

This function is used to configure services that a hotel management can provide and we can manage charges of that service. Service types are used to categorise services.

Food Item

Food item menu helps to configure different food items that are available in the restaurant and food item types are used to categorise food in different types.

Activity

This function is used to configure day-to-day, check-in and check-out activities in the hotel. With activity types one can categorise these activities.

Table

With table functionality one can specify the number of tables and respective capacity for the table.

Floor

Floor functionality helps to manage floor number, which is used during room reservation.

Financial Management made easy

Invoice Generation

An invoice is generated based on the types of room is booked and along with that the service and amenities guests have added.

Room Charges:

Room charges vary by the type of room the guest wants.

Workflow

The Hotel Management Software of Jupical provides top to toe features that any Hotel will ever need to seamlessly do all their work:

The NO CODE Multi-Page Website:

By installing Jupical’s Hotel Management Software you will get a full fledged editable website.

Below is a glimpse of the website.

Reservations

1. Room Availability

Here in this area you can see the status of all the rooms on a specified date range that whether they are available or reserved.

Reservations

Reservation list

Reservation form

Here in this form you can reserve a room by entering your details and by selecting the room of your choice in a specified date range.

Above are the services that you can choose which you wish to have along with room.

In the invoice you will get the total amount for your reservation which includes the rent of the room and the charge of the service you have chosen.

Inquiries

Inquiries list

Inquiries form

In this form you can fill the details of the guest who wants to make a reservation in the upcoming days.

HouseKeeping Services

1. HouseKeeping Services

Housekeeping services list

Housekeeping services form

In the housekeeping section you can add the details of the room and can also mark the status of the room whether it is clean or dirty.

Here you can also allocate the housekeeping service that you want to do in that room like cleaning,vacuuming etc.

Restaurant

1. Table booking

Table booking list

Table booking form

Here in the table booking section you can book a table of your choice on a specific date for specific hours.

After clicking on create order you can view that order in the Orders menu.

2. Orders

Orders list

Orders form

Order bill

3. Table order

Table order list

Table order Form

4. Kitchen order ticket

Kitchen order ticket list

Kitchen order ticket form

You will see the button Generate KOT in the order and Table order section when you click on it you will be able to see those orders in the Kitchen Order Ticket section.

Reports

1. States by reservation

States by reservation

In this section you can view a report in pivot view based on the number of reservations that are done and the status of it.

States by reservation graph

States by reservation list

States by restaurant

In this section you can view a report in pivot view based on the number of reservations done in the restaurant.

States by restaurant graph

States by restaurant list

Reporting

Hotel Reservation Report

Check In list

In this report you will get the details of the guest that has checked-in in a specified date range

CheckOut

In this report you will get the details of the guest that has checked-out in a specified date range.

Reservation List

In this report you will get the details of the guest that has made a reservation in a specified date range.

Room Used Maximum

In this report you will get the details of the room that has been used maximum in a specified date range.

Activity Reports

In this report you will get the details of all the housekeeping service that has been done in a particular room between a specified date range.

Restaurant Report

In this report you will get the details of the reservations that are done by multiple guests along with their total amount and the total orders each guest has given.